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Aixland is a revolutionary Web 3.0 metaplatform that integrates advanced technologies for managing real estate and infrastructure. The main goal is to ensure transparency, automation, and improved efficiency of processes related to real estate. With tools such as digital twins, IoT, smart contracts, blockchain, and artificial intelligence, Aixland is transforming traditional approaches to real estate management, making interactions among market participants more integrated.
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I was responsible for designing the main concept, structure, and strategy of the company: formulating hypotheses, analyzing layouts and test builds, creating technical specifications for developers, 3D artists, editors, and brand designers, and designing the user interface.
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The reason we began developing the ticketing system was the need to handle user requests. These requests were related to the company’s services, each of which required the involvement of 1 to 10 people. Our system was meant to help multiple employees working on a single project track its status and the tasks that needed to be completed.
We could have used ready-made solutions like Bitrix24, but the company wanted to have its own internal system.
The deadlines were tight, and the resources available for implementation were half of what was needed for such a system. The team consisted of two developers and one designer.
Given the tight deadlines and limited resources, only the essential functionality was included in the design. Anything that could be considered unnecessary or lower priority was cut.